THE QUALITY MANAGEMENT SYSTEM

Debem has been certified EN ISO 9001:2000

The certified Quality Management System is the basic tool used by Management in establishing the Corporate Quality Policy, aimed at complete Customer satisfaction and demonstrable ability to provide products/services that meet Customer and applicable regulatory requirements.

The quality management system is certified to UNI EN ISO 9001 and for DEBEM represents a point of both arrival and departure:
ARRIVAL: because the corporate quality system is an organisational and management tool developed in-house.
DEPARTURE: because designing the quality system has stimulated a phase of analysis that will lead to the establishment of new improvement and growth targets.

Corporate quality is therefore considered an invitation to provide objective evidence, both internally and externally, of the company’s ongoing progress, as well as solid guarantees of reliability, precision and quality for the public at large

DEBEM’s aim is to help and encourage its staff to work together for customer satisfaction.
Its mission is to obtain customer satisfaction.
The objectives are to consolidate and strengthen its relationship with existing customers and acquire new ones by offering systems designed to offer what the market actually wants.

The combined efforts of our various departments aim to ensure that the customer wants DEBEM products. In addition to ongoing technological breakthroughs, the improvement achieved day by day embraces changes to corporate mentality and organisation.
This strong motivation to obtain continual improvement stems from the knowledge that survival and success are dependent on recording better performance than the competition.